Contact Us
Get in touch with the EdGridAI team at Pranix AI Labs. We assist students, parents, educators, and schools with access, inquiries, data-rights, and support.
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Email & Support
For student credentials, school onboarding, technical support, or partnership inquiries:
support@pranixailabs.comOperating Hours: Monday–Saturday, 10:00–19:00 IST
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Registered Office
Pranix AI Labs Private LimitedD. No. 8-2-618/2, 2nd FloorReliance Humsafar BuildingRoad No. 11, Banjara HillsHyderabad, Telangana, 500034IndiaCIN: U62011TS2026PTC209631
Grievance Redressal & DPDP Data Rights
Appointed in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. For parental consent withdrawal, data deletion requests, or grievances:
Prashanth RangineniGrievance Officer, Pranix AI Labs Private LimitedEmail: support@pranixailabs.comTimelines: Complaints and data-rights requests are acknowledged within 48 hours and answered within 30 days.